HeadCount - Retail Traffic and Sales Conversion Analysis

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Related Links

Article: Why Count Customers?

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Article: Counting on numbers

Book: When Retail Customers Count

 

Q:

How much does installation cost?

Q:

Do you sell the traffic monitoring hardware?

A:

Because every store is physically different, these costs can vary. HeadCount will conduct a site survey for free and provide you with a firm quote in advance.

A:

No. All hardware is supplied as part of the service at no extra charge. We maintain ownership of the hardware, therefore, we have the responsibility of fixing, replacing, and upgrading existing equipment as needed.

Q:

Why do I need internet access?

Q:

What if I have questions about the reporting?

A:

 

The HeadCount traffic monitoring system is connected to any internet-enabled PC - that's how your traffic data gets to the HeadCount Traffic Analysts. You must have a PC with internet access to use the HeadCount services.

A:

 

Your HeadCount Traffic Analyst is always available to discuss the results and help you and your managers get the most out of your HeadCount reporting.

Q:

What if my store has multiple entrances?

Q:

What kind of sensors do you use?

A:

 

The HeadCount service package includes enough equipment to monitor two entrances. If your store requires additional equipment, a modest increase in the service fee will be applied. A firm quote will be provided by HeadCount in advance.

A:

 

Because we are not in the equipment business per se, we will use whatever sensor technology makes the most sense for your situation.

Q:

Can I cancel anytime?

Q:

I am not in North America, can I still sign up?

A:

Yes. HeadCount is a month-to-month service. No minimum term is required

A:

At this time, the HeadCount service is only offered in North America. Based on the increasing demand, we do plan to expand our service offering to International markets in the near future.

Q:

I only have 2 locations - is this for small retailers?

I have 500 locations - is this for large retailers?

Q:

What if I already have traffic counters in my stores?

A:

Yes. HeadCount is for all retailers, regardless of size or category.

A:

No problem. HeadCount can take your traffic data and help you get the most out of it.

Q:

Who should use the HeadCount reports?

 

 

A:

From senior executives to store-level managers, HeadCount analysis provides valuable insights across the entire company and at all levels - from marketing and HR to store operations and finance.

 

 

 

For any other questions please contact a HeadCount consultant Toll Free across North America 1-877-463-7004 extension 226.

 

 

 
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